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This is a copy of my complaint & results with The BBB regarding Kaspersky Lab. Problems with Product/Service Complaint I am an online student with ******** Technical Community College (Jamestown, NC). January 2, 2018 I purchased a Kaspersky Anti-Virus product from my...
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1.0
I didn't like
  • Lied
#1282866
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We purchased a Kaspersky 5-device package. When we registered 4 devices, we checked our My Kaspersky Account to see that they were properly signed on. 3 of our 4 devices did not show up. I called Kaspersky for help. I was shocked to be told to purchase a technical...
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#1278645
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This was posted on Komando.com: I listen to your show on a regular basis as I’m available and have for several years. I have tried several of the products that you have recommended and found them to be satisfactory. Such is not the case with Kaspersky Total Security. I...
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1.0
#1270731
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Kaspersky Lab - Now my bank just think im a unhappy customer with a bad experience with poor service.
I am attaching a advertisement on a website of globe instal that kaspersky claims they never heard of. This is the company my bank is sticking up for because they are legit but this goes beyond poor service when you put viruses and leave my computer corrupted it was...
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#1233279
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Its starting to look like i might have somehow got into scam with a fake kaspersky. if thats the case these guys are good because they know my email and the issues I had talked to kaspersky. I have to remember my antivirus was off when i made arrangements. so who knows...
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I liked
  • Promised the protection
#1230903
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They turned off my antivirus and sent me to a company that was suppose to be a partner.of theirs. Globe install the only reason it looked legit is because they actually fixed the issue and made my computer run like new.They insisted that i phone the company I refused...
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1.0
I liked
  • Until oct 15 2017 when antivirus quit
I didn't like
  • When 6 months after the fix tech support tried extorting money
#1229613
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I think I have been hacked. I also cant open Kaspersky on my computer anymore and I cannot log in on their website anymore (still have one year on my subscription left). If that isn't bad enough, you can only request help on their website by signing in (which I cant do...
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1.0
I didn't like
  • Kaspersky lab - major scammer
#1221104
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There is no support...I truly regret having made a purchase for their total security product. Their product installer is an absolute mess. A bunch of cobbled up applications with no product information and non-existent support. They make reference to a vault during...
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#1210769
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The customer service and transparency from this company is dire. They simply do not care and have no interest in putting right their mistakes. My Kaspersky product was stopped after six months for no reason and without warning leaving my families and I exposed to...
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Ingolstadt, Bayern
#1193121
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Contact Kaspersky Lab

Mailing Address:
Kaspersky Lab Americas Headquarters
500 Unicorn Park, 3rd Floor
Woburn, Massachusetts 01801
United States
Phone:
(866) 328-5700
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Kaspersky Lab - Worst Experience Ever...DO NOT BUY

Worst anti-virus ever. Kaspersky is a virus in and of itself. Impossible to remove. Awful Tech Support.
1.0
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Website
#1178240
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