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Don't renew early for a $15.00 discount, I spent hours on the phone trying to fix my problem which was trying to get the discount they promised.The info said enter the code at check out SAVE $15.00. They have no place to enter any codes. I contacted the company and all...
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Company wrote 0 private or public responses to the review from Nov 24.
Anonymous
Anonymous

Never heard of them and you told us nothing helpful. Discount on what service ? Huh ?

1.7
I didn't like
  • I will never use again
#1407158
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I have not been able to login to my account for a year. Kaspersky renewed my subscription without my permission last year and customer service is not helpful. The person I spoke to transferred me to the Sales department and it wasn’t a direct transfer to Sales and I...
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Company wrote 0 private or public responses to the review from Nov 24.
2.2
I liked
  • Software works well
I didn't like
  • Poor customer service
#1407080
Reply to reviews
This is a copy of my complaint & results with The BBB regarding Kaspersky Lab. Problems with Product/Service Complaint I am an online student with ******** Technical Community College (Jamestown, NC). January 2, 2018 I purchased a Kaspersky Anti-Virus product from my...
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Company wrote 0 private or public responses to the review from Jun 18.
Anonymous
MIG

CAVEAT EMPTOR

1.0
I didn't like
  • Lied
#1282866
Reply to reviews
We purchased a Kaspersky 5-device package. When we registered 4 devices, we checked our My Kaspersky Account to see that they were properly signed on. 3 of our 4 devices did not show up. I called Kaspersky for help. I was shocked to be told to purchase a technical...
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Company wrote 0 public responses to the review from Jun 12.
#1278645
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This was posted on Komando.com: I listen to your show on a regular basis as I’m available and have for several years. I have tried several of the products that you have recommended and found them to be satisfactory. Such is not the case with Kaspersky Total Security. I...
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Company wrote 0 private or public responses to the review from Jun 03.
1.0
#1270731
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Kaspersky Lab - Now my bank just think im a unhappy customer with a bad experience with poor service.
I am attaching a advertisement on a website of globe instal that kaspersky claims they never heard of. This is the company my bank is sticking up for because they are legit but this goes beyond poor service when you put viruses and leave my computer corrupted it was...
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Company wrote 0 private or public responses to the review from Apr 13.
Anonymous
Bill Montgomery

Malwarebytes is way better than kaspersky and please stay way from outside tech supports once they have your phone number they never stop calling and even give your number to ...

#1233279
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Its starting to look like i might have somehow got into scam with a fake kaspersky. if thats the case these guys are good because they know my email and the issues I had talked to kaspersky. I have to remember my antivirus was off when i made arrangements. so who knows...
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Company wrote 0 private or public responses to the review from Apr 10.
I liked
  • Promised the protection
#1230903
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They turned off my antivirus and sent me to a company that was suppose to be a partner.of theirs. Globe install the only reason it looked legit is because they actually fixed the issue and made my computer run like new.They insisted that i phone the company I refused...
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Company wrote 0 private or public responses to the review from Apr 09.
1.0
I liked
  • Until oct 15 2017 when antivirus quit
I didn't like
  • When 6 months after the fix tech support tried extorting money
#1229613
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I think I have been hacked. I also cant open Kaspersky on my computer anymore and I cannot log in on their website anymore (still have one year on my subscription left). If that isn't bad enough, you can only request help on their website by signing in (which I cant do...
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Company wrote 0 private or public responses to the review from Mar 28.
1.0
I didn't like
  • Kaspersky lab - major scammer
#1221104
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Contact Kaspersky Lab

Mailing Address:
Kaspersky Lab Americas Headquarters
500 Unicorn Park, 3rd Floor
Woburn, Massachusetts 01801
United States
Phone:
(866) 328-5700
More
There is no support...I truly regret having made a purchase for their total security product. Their product installer is an absolute mess. A bunch of cobbled up applications with no product information and non-existent support. They make reference to a vault during...
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Company wrote 0 public responses to the review from Mar 14.
#1210769
Reply to reviews