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The customer service and transparency from this company is dire. They simply do not care and have no interest in putting right their mistakes. My Kaspersky product was stopped after six months for no reason and without warning leaving my families and I exposed to...
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Ingolstadt, Bayern
#1193121
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Kaspersky Lab - Worst Experience Ever...DO NOT BUY

Worst anti-virus ever. Kaspersky is a virus in and of itself. Impossible to remove. Awful Tech Support.
1.0
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#1178240
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First 3 year protection for 3 devices never worked at all. Just threw me through a loop back to free version. Kasperskey no help at all. So frustrated that i gave up on getting my money back. 3 years later it auto renewed for $300 on my credit card without my approval....
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1.0
#1163153
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Kaspersky Lab - Kaspersky is a fraud

I phone kaspersky about the key to install the soft wear I had bought at bestbuy. You can put it into 3 computers. They directed me to their 'lab tech' which is a third party fraud who will charge you 200 dollars to take out some malware infecting your computer. Kaspersky is a fraud that is operating with third party tech. Do not buy kaspersky products they are an abolute fraud beware.
1.0
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#1128508
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Kaspersky Lab - Internet connection

Since I downloaded your website my internet quit working says our internet has a broken connection. Please call us, at 3346141438
#1119563
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Kaspersky Lab - Horrible experience

When i tried kasperky try out version every thing was great for 10 days then when i was shoping on ebay someone tried to use my account to buy stuff and thats with the safe money shield. It gets worst its been reported that kasperky leaks info to the russian goverment thats why best buy pulled their product.
2.7
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#1114597
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I had great support over the years with Kaspersky. Very trustworthy. Now - I am hating it. They have farmed it out to Philippines. They are hard to understand and now act like I am a fully trained computer guru. But, I have tried to follow instructions but they do not...
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#1107720
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I just uninstalled it. It is so intrusive for no reason. The secure browser runs apparently at random and blocks my password manager from filling in user id and password. About every other web site an alert screen pops up saying that the site is not properly...
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3.0
I liked
  • Promised the protection
I didn't like
  • False positives and interference with other programs
#1102581
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I have been a faithful user of Kaspersky software for near twenty years in the US. I have had great success with Kaspersky and as of recent had two major failures with Trojan attacks and found Kaspersky to be totally useless and a waste of time in the manner in which...
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#1092439
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Contact Kaspersky Lab

Mailing Address:
Kaspersky Lab Americas Headquarters
500 Unicorn Park, 3rd Floor
Woburn, Massachusetts 01801
Phone:
(866) 328-5700
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They charged my credit card even though I didn't used their product for the last 6 months. When I complained, they said we won't refund you a money and they closed the ticket and block my email. Their Representatives are so aggressive in replying not belong to any big...
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2.1
Dublin, County Dublin
#1083578
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