Product: Kaspersky Lab Technical Support Clear all filters (0 of 13 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Globe install the only reason it looked legit is because they actually fixed the issue and made my computer run like new.They insisted that i phone the company I refused that way if anything happened kaspersky couldnot say well you phoned them.This fix was good and...
Read more
1.0
Product
Kaspersky Lab Technical Support
I liked
  • Until oct 15 2017 when antivirus quit
I didn't like
  • When 6 months after the fix tech support tried extorting money
#1229613
Reply to reviews
I think I have been hacked. I also cant open Kaspersky on my computer anymore and I cannot log in on their website anymore (still have one year on my subscription left). If that isn't bad enough, you can only request help on their website by signing in (which I cant do...
Read more
1.0
Product
Kaspersky Lab Technical Support
I didn't like
  • Kaspersky lab - major scammer
#1221104
Reply to reviews
I had great support over the years with Kaspersky.Very trustworthy. Now - I am hating it. They have farmed it out to Philippines. They are hard to understand and now act like I am a fully trained computer guru. But, I have tried to follow instructions but they do not...
Read more
Product
Kaspersky Lab Technical Support
#1107720
Reply to reviews
I read some of the complaints below and was shocked to read that a couple of people actually got a hold of a person to complain to.I would pay $100 just to get to that point and *** about their crappy customer service. I very reluctantly tried to sign up again for...
Read more
Anonymous
Anonymous

Kaspersky customer "service" ( 3 guys in India ) screwed up my computer so bad that it is almost unuseable. and I paid for one year service and after I found out it was one t...

1.8
Product
Kaspersky Lab Technical Support
#1010620
Reply to reviews
We have been a customer for about a year now and honestly doesn`t perform any better than a free version.Recently we had to call tech support.Technician took control of our computer. He proceeded to try to sell another 99.00 3 month package. When my wife declined he...
Read more
2.5
Product
Kaspersky Lab Technical Support
I didn't like
  • Customer service
#953341
Reply to reviews
What a joke.I called to ask them to correct the spelling of my name and then it all went wrong. Trying to access my password it wouldn't work so I tried a new password with the techs advice and that wouldn't work. He then proceeded to tell me that my machine was...
Read more
h.kitchener
h.kitchener

When you got the number for Kaspersky, did you just do a web search to get the number? If so, you may have clicked on a scam site and called that number. The real Kaspersky wi...

Product
Kaspersky Lab Technical Support
#945084
Reply to reviews
i sent kaspersky a quite a few emails to their support department for support but received no reply. otherwise i'm happy with the program, but i wont be buying it because the support was non existent. Its so important to get support when you're paying good money for a...
Read more
4.0
Fairfield, New South Wales
Product
Kaspersky Lab Technical Support
I liked
  • Easy interface
  • Good security
I didn't like
  • No technical support
  • No customer support
  • Dont reply to emails
#925655
Reply to reviews
Really bad for Macs.Very little Mac support on the forums. Signed-on to "my kaspersky.com" for access to the website and it would not recognize my password, asked me to re-set password and the "continue" button would not link to a new page, and the phone support agent...
Read more
West Edmeston, New York
Product
Kaspersky Lab Technical Support
#913030
Reply to reviews
Two days after installing Kaspersky for the first time on Win 10 the URL advisor stopped working--didn't show trusted websites with the green icon.Many chats and emails later with their tech support (like over two weeks) and nothing was fixed. It was supposed to be an...
Read more
h.kitchener
h.kitchener

There is really no reason to pay for antivirus software. AVG, AVAST and others offer a free version which works very well for most. None of these companies have good customer ...

2.0
Product
Kaspersky Lab Technical Support
#907994
Reply to reviews
The "support engineer" dealing with my request for help has closed out my request, in an apparent fit of pique without resolving the issue at hand.The SE has been discourteous. In my last communication with this individual, I followed the procedures emailed to me but...
Read more
3.5
Product
Kaspersky Lab Technical Support
I didn't like
  • Customer
#900449
Reply to reviews