Product: Kaspersky Lab Antivirus Clear all filters (11 of 11 reviews match)
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I have been a faithful user of Kaspersky software for near twenty years in the US.I have had great success with Kaspersky and as of recent had two major failures with Trojan attacks and found Kaspersky to be totally useless and a waste of time in the manner in which...
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Product
Kaspersky Lab Antivirus
#1092439
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I've been doing IT for the past 25 years and am now retired, doing PC/Mac repair and servicing as a sideline. Over the years I've used most every security suite ever developed. Norton/Symantec used to be a very good product as well as MCafee. They are now bloated,...
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h.kitchener
h.kitchener

I think you are trying to trick us. Kaspersky is a good product, but I, and others have found their customer support to be rather bad---inept, actually even if they bother to ...

5.0
Product
Kaspersky Lab Antivirus
#905866
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I've had Kaspersky antivirus on my pc since buying it at Best Buy in 09, and I have to say I've had almost no problems at all with it and would continue to use it.However! one of the most dreaded annual tasks is the Kapersky renewal. Most years it would take a week or...
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1.0
Product
Kaspersky Lab Antivirus
I liked
  • It worked
I didn't like
  • Renewal
#889409
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I've been a user of Kaspersky since 2012. I like it that it isn't interfering much and seems to be doing a good job - although I probably don't really know. I've got a license for three computers. My home computer and two laptops. Not sure how it happened, but...
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Deanhills
Deanhills

Just to let everyone know the issue has been resolved. I got my money refunded.The customer services at Kaspersky are very good.HOWEVERI still have an issue with Kaspersky. ...

Product
Kaspersky Lab Antivirus
I didn't like
  • Kaspersky allowing customer accounts to be double dealt in
#888736
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I've been spending more than an hour so far in an attempt to renew my Kaspersky license for anti-virus that is due to expire in July. I looked EVERYWHERE for a link. And couldn't find one. Usually when you send me an e-mail to renew there is a link and I can renew...
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Kaspersky Lab Al 'ayn, Abu Zaby
Product
Kaspersky Lab Antivirus
#872528
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I bought and had a professional shop load the Kespersky antivirus program on 5 of our computers.Somehow, something got into one of my laptop that Kespersky had failed to stop. A pop-up window saying Kaspersky downloading something----what ever it was downloading was...
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1.0
Product
Kaspersky Lab Antivirus
#846577
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I got on a Kaspersky customer service chat line and asked how many of my five Small Business licenses had been used. I was given a bogus URL by Bruce Lerner and then a supervisor Hunter Duforg gave the phone number of a reseller (Digital River) to get the...
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Anonymous
ralph abedelardo

I have had problems with their customer service. Basically, every problem I have referred to them, they were unable to fix.

1.2
Product
Kaspersky Lab Antivirus
I didn't like
  • Non existent customer service
#629904
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Purchased the anti-virus whilst in Thailand, paid online, Kaspersky accepted my payment then sent me a receipt via email which explained that I could not download the software outside the EU. I contacted then and they told me that I could download it anywhere in the...
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Anonymous
Anonymous

I paid for this Kaspersky system 6 months ago. £30 U.K. It frequently goes wrong because the system is set - up to protect Kaspersky not the the customer or consumer . There i...

1.0
Kaspersky Lab Lancashire, England
Product
Kaspersky Lab Antivirus
I didn't like
  • Customer service
  • Very poor customer service
#629691
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Kaspersky removal tool, kaspersky support, kaspersky customer service, Kaspersky account, Kaspe rsky phone number Sometimes some antivirus software does not alert you to the presence of any virus and in such cases it is best to check for yourself. The first sign of a...
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Product
Kaspersky Lab Antivirus
#557324
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I bought software from eSecurityToGo.com and I believe they deliberately delayed the support process so I couldn't get a refund after 30 days. Which is especially aggravating after going around and around with kaspersky lab tech support for weeks and still couldn't...
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Product
Kaspersky Lab Antivirus
#446027
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