Contact Kaspersky Lab Customer Service
Kaspersky Lab Phone Numbers and Emails
Toll-Free Number:
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(866) 328-5700Massachusetts, USA
Customer Service:
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+9 714 559 0800Dubai, UAE
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+90 216 688 8228Istanbul, Turkey
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+44 203 549 3499London, UK
Kaspersky Lab Emails:
Kaspersky Lab Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Kaspersky Lab Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Kaspersky Lab is (866) 328-5700. 93% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 31% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Tuesday. The average call time is 4 minutes.
Be prepared for the call as Kaspersky Lab may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Kaspersky Lab Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Kaspersky Lab is (866) 328-5700. 93% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 31% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Tuesday. The average call time is 4 minutes.
Be prepared for the call as Kaspersky Lab may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Kaspersky Lab mainly because of activation/ cancellation, request for information and product/ service.
23% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Kaspersky Lab is info@kaspersky.com. 74% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Kaspersky Lab Customer Service?
Most Popular Number:
| Total calls: 571 | Issues resolved: 41 | Last call: Jan 31, 2026 |
Contact Information
Kaspersky Lab Website:
Kaspersky Lab Help Center:
Corporate Office Address:
Fax:
Kaspersky Lab Customer Service Reviews
This K lab is impossible to join. They remove their software remotely.
It is impossible to talk to someone and aas a matter of fact , they have no one to call on the whole america continent.. Something weird is happening with K.
Worst service I have ever experienced. It is obvious that Kaspersky does not want to have direct personal contact.
How Good is Kaspersky Lab's Customer Service?
Summary of Kaspersky Lab Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kaspersky Lab?
Activation/ Cancellation Question:
- “Kaspersky activation”
- “Separation Activation”
- “Cancel renewal”
Request for Information Question:
- “Need support.”
- “Would like to know the prices”
- “I need help-1 believe a virus in my computer & I am not able to my program”
Payments and Charges Question:
- “I was billed to my credit card even though the service was canceled March 25/2025 I need this to be canceled i will notify my bank”
- “Billing”
- “Fraud”
Product/ Service Question:
- “New purchase”
- “Probleme to kaspersky vpn”
- “Kaspersky vpn secure activation”
Account Question:
- “Account information”
- “Can sign into kaspersky”
- “Account”
Website/ Application Question:
- “Installation issues”
- “Trying install your apps on to new device”
- “Download app”
Refund Question:
- “Refund 2X”
- “Refund request”
- “Need my Refund”
Staff Question:
- “Add services”
- “Transfer service to my new phone”
- “We are disputing our service”
Shipping and Delivery Question:
- “Not received my key from 3 days”
- “Key is not received”
- “I need your help now ... Can't find my program on my computer ... I may have a virus .. Your telephone line is busy ... very strange for a company your size .. No answer”
Return/ Replace Question:
- “I want to change my account region”
- “Changed email”
- “Returning your call”
Cards Question:
- “Credit card trouble”
- “To get my PIN number”
- “Trying to update my spyware with you put in my card but it won't let me update it already took my card number”
Other Question:
- “License”
- “Subscripti9n”
- “Cybersecurity”
Compare Kaspersky Lab Customer Service To
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