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I had great support over the years with Kaspersky. Very trustworthy. Now - I am hating it. They have farmed it out to Philippines. They are hard to understand and now act like I am a fully trained computer guru. But, I have tried to follow instructions but they do not...
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#1107720
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I just uninstalled it. It is so intrusive for no reason. The secure browser runs apparently at random and blocks my password manager from filling in user id and password. About every other web site an alert screen pops up saying that the site is not properly...
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3.0
I liked
  • Promised the protection
I didn't like
  • False positives and interference with other programs
#1102581
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I have been a faithful user of Kaspersky software for near twenty years in the US. I have had great success with Kaspersky and as of recent had two major failures with Trojan attacks and found Kaspersky to be totally useless and a waste of time in the manner in which...
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#1092439
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Kaspersky Lab - Kaspersky is a fraud

Kaspersky Lab
#1128508
1.0
Details
I phone kaspersky about the key to install the soft wear I had bought at bestbuy. You can put it into 3 computers. They directed me to their 'lab tech' which is a third party fraud who will charge you 200 dollars to take out some malware infecting your computer. Kaspersky is a fraud that is operating with third party tech. Do not buy kaspersky products they are an abolute fraud beware.
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Kaspersky Lab - Internet connection

Kaspersky Lab
#1119563
Since I downloaded your website my internet quit working says our internet has a broken connection. Please call us, at 3346141438
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Kaspersky Lab - Horrible experience

Kaspersky Lab
#1114597
2.7
Details
When i tried kasperky try out version every thing was great for 10 days then when i was shoping on ebay someone tried to use my account to buy stuff and thats with the safe money shield. It gets worst its been reported that kasperky leaks info to the russian goverment thats why best buy pulled their product.
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Diversity of Products or Services
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Product or Service Quality
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Antivirus Review

Kaspersky Lab
#943432
1.0
Details
They took money out of my bank account before my yearly subscription was up ! & they also got my bank account overdrafted . Make sure you are very careful if you ever decide to pick this company which im 100% sure i never will again
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They charged my credit card even though I didn't used their product for the last 6 months. When I complained, they said we won't refund you a money and they closed the ticket and block my email. Their Representatives are so aggressive in replying not belong to any big...
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2.1
Dublin, County Dublin
#1083578
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Rebate offer 7154, tracking 26617614 When I did not receive my rebate, I called rebate center and spoke with rebate program manager Diane (ID 7526). She confirmed that rebate check has been mailed to my address a long time ago but has not been cashed yet. She refused...
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Anonymous
Ken

I am still waiting for 2 rebates from April. When I called, they send they have been sent but not cashed. This has been going on for over 3 months.

#1062619
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I live in a rural area and have slow internet service. I recently purchased Kaspersky Total Security and replaced Windows Essentials. I thought I may have had an undetected virus due to a Yahoo linked computer hostage attempt. Once the download and scan were FINALLY...
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Anonymous
Anonymous

I've got the same problem. According to my task manager, avp.exe is constantly using 25% of my computer's resources and is causing to slow way down. It's hard to use the int...

3.8
I didn't like
  • Complete dommination of bit traffic while it is downloding
#1045399
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On 2/26/17, I sent an email to Kaspersky: I just received another email that your company started another auto renewal and charged $120.77 ($10.78 tax) to my account again.  I do not like your aggressive tactic of charging me without my approval.  I started to feel...
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#1014224
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I read some of the complaints below and was shocked to read that a couple of people actually got a hold of a person to complain to. I would pay $100 just to get to that point and *** about their crappy customer service. I very reluctantly tried to sign up again for...
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Anonymous
Anonymous

Kaspersky customer "service" ( 3 guys in India ) screwed up my computer so bad that it is almost unuseable. and I paid for one year service and after I found out it was one t...

1.8
#1010620
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I bought Kaspersky Total Security 2017 for use on 5 devices. I use it on my PC and the Android phones of me and my wife - 3 devices. Then I tried to download it to the Ipads of me and my wife today, Jan. 22, 2017. It was not available in the Apple store so I called...
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2.2
I didn't like
  • Misleading marketing-not disclosing not avail for ipads
#995388
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Contact Kaspersky Lab

Mailing Address:
Kaspersky Lab Americas Headquarters
500 Unicorn Park, 3rd Floor
Woburn, Massachusetts 01801
Phone:
(866) 328-5700
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They will auto renew you without any contact. They have no support. The product is slow and cumbersome. Arrogance abounds. The product lets viruses by easily. Don't get mad get even. Just google Anti virus software a google every morning noon and night for a year and...
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1.3
#986110
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